How can we help?
Questions about your account, subscription, or how RYZON works — start here, or reach the team directly.
Still stuck?
We reply within 1–2 business days.
Frequently asked questions
How do I start or manage my Ryzon Pro subscription?
Tap "Start free trial" or "Upgrade" from inside the app to begin a subscription through the App Store. To view, change, or cancel an active subscription, open the iPhone Settings app → your name → Subscriptions → Ryzon.
How do I cancel my subscription or free trial?
Subscriptions and trials are managed entirely through Apple, not inside Ryzon. Go to Settings → [your name] → Subscriptions → Ryzon on your iPhone and tap Cancel. You'll keep access until the end of the current billing period.
I purchased Ryzon Pro but it's not unlocked in the app.
First try closing and reopening the app. If Pro still isn't showing, open the paywall screen and tap Restore purchases. If that doesn't resolve it, email us at hello@ryzonapp.com with the Apple ID email used for the purchase and we'll sort it out.
I'm having trouble signing in with Apple.
Make sure you're signed in to iCloud on your device under Settings → [your name], then try Sign in with Apple again from the Ryzon sign-up screen. If the error persists, email us and let us know what error message you saw.
Is Ryzon available on iPad?
Ryzon is currently designed for iPhone only.
How do I delete my account or data?
Go to your Profile inside the app → Settings → Delete Account. This permanently removes your data. If you run into any issue completing this in-app, email hello@ryzonapp.com and we'll process the deletion for you.
Something else / found a bug
Email hello@ryzonapp.com with a description of what happened (and a screenshot if you have one) and we'll get back to you.